Motorola phone keeps losing network? 8 fixes for no service
Signal drops on a Moto are often a network type or SIM issue. Most fixes take a minute.
The fix
8 fixes, in order
- 1
Toggle Airplane mode.
- 2
Restart the phone.
- 3
Reseat the SIM card, or try another SIM.
- 4
Change the network type.
Settings › Network & internet › SIMs › Preferred network type › LTE.
- 5
Reset the APN.
Same screen › Access Point Names › ⋮ › Reset to default.
- 6
Update the software.
- 7
Reset network settings.
Settings › System › Reset options › Reset Wi-Fi, mobile & Bluetooth.
- 8
Ask your carrier to check your line and coverage.
Frequently asked questions
Does my unlocked Moto work on my carrier?
Most do on AT&T, T-Mobile and Verizon, but some models miss bands. Check the model on your carrier’s compatibility page.
Should I turn off 5G?
Where 5G is weak, switching to LTE often keeps a steadier connection and saves battery.
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