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Apple ecosystem guides

Everything around the iPhone: Apple ID and iCloud accounts, syncing between devices, Mac and iPad settings, and the subscriptions people most often need to manage.

63 guides

A hand holding two U.S. passports with paper boarding passes tucked inside
FeaturedApple

Boarding pass not on lock screen

Boarding pass not showing on iPhone lock screen? Learn when Wallet shows it, how to turn on Suggest on Lock Screen, and how to open your pass right now.

7 min read
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A turned on iPad lying on a desk
Apple

iPad white lines on screen

Seeing iPad white lines on screen? Find out whether it is a software glitch or a damaged display with Apple's checks, the screenshot test and repair options.

7 min read
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A black iPad held in a hand
Apple

Find your iPad model

Find out which iPad you own using the model number in Settings, the back cover, or its look. Then match the A-number to its name and year on Apple's list.

6 min read
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A silver iPad lying on a white table
Apple

What to do with an old iPad

Not sure what to do with an old iPad? Compare selling, Apple Trade In, giving it away and free recycling, plus the steps to erase it safely before it leaves.

8 min read
Get the answer
A close up of an Apple Watch Ultra on a wrist
Apple

watchOS 27 compatible Apple Watch

See the watchOS 27 compatible Apple Watch list from Apple, the iPhone you need, and how to update from your iPhone or watch. Plus what to do if it is missing.

7 min read
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An Apple Watch on a person's wrist
Apple

Apple Watch won't update

Apple Watch won't update or says Unable to Verify Update? Check charge, Wi-Fi, storage and the update file. 8 fixes straight from Apple's own steps.

6 min read
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A woman looking at a phone with a credit card in her hand
Apple

Your purchase could not be completed

Your purchase could not be completed in the App Store or Apple Subscriptions? Fix the payment method, unpaid orders, bank limits and region. 8 fixes.

6 min read
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An Apple Watch beside an iPhone
Apple

Pair Apple Watch to new iPhone

Pair Apple Watch to new iPhone the right way: update, back up, set up the new phone and restore. Includes what to do if your old iPhone is gone.

8 min read
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An Apple Watch sitting on a brown table
Apple

Unpair Apple Watch without iPhone

Unpair Apple Watch without iPhone using the watch itself or iCloud.com. See what each method does to Activation Lock and your cellular plan before you sell it.

6 min read
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Four different colored iPhones sitting on a table
Apple

Trade In value lower

Apple Trade In offered less than the quote after inspection? See why values change, how to accept or decline a revised price and how to avoid a cut next time.

6 min read
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A white Apple Card on a plain surface
Apple

Apple Wallet verification not available

Apple Wallet verification not available when you add a card? Check the bank options, region and date, remove the card and re-add it from your bank app. 7 fixes.

6 min read
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An iPhone and an Apple Watch side by side
Apple

Continue setup on iPhone

Apple Watch says continue setup on iPhone but nothing happens? Finish pairing, restart, reset in pairing mode, or unpair and start again. Steps for each case.

8 min read
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A person using a phone and a laptop at the same time
Apple

Apple Account cannot be created

Apple Account cannot be created or says 'cannot create at this time'? Check your connection, software, VPN and details, or sign up on the web. 7 fixes.

7 min read
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