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AirPods not working on calls
People can’t hear you on AirPods, or calls sound bad? Pick AirPods as the call audio, reset the Microphone setting, clean the mics and try 5 more fixes.
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Read the guideApple ecosystem guides
Everything around the iPhone: Apple ID and iCloud accounts, syncing between devices, Mac and iPad settings, and the subscriptions people most often need to manage.
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Apple
App Store not working
App Store not working or saying Cannot Connect to App Store? Check Apple’s status, your connection, date and time, VPN and Screen Time with these 9 fixes.
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Apple
Apple ID not active
Seeing This Apple ID is not active or not valid? Learn why Apple locks or disables accounts, and unlock yours at iforgot.apple.com or with Apple Support.
1 min read
Apple
Apple ID stuck on Verifying
Apple ID stuck on Verifying or Signing In on your iPhone? Check Apple’s status, your connection and the date, turn off VPN and try 4 more fixes that work.
1 min read
Apple
Apple Watch stuck on Apple logo
Apple Watch stuck on the Apple logo? Charge it, force restart it, try the Play Sound trick in Find My, or unpair and pair again. Here is what to do, in order.
1 min read
Apple
Factory reset an iPad
Factory reset your iPad from Settings, or with a computer if you forgot the passcode. Back up first and remove Activation Lock before selling or giving it away.
1 min read
Apple
Find My not updating location
Find My not updating location or showing No location found? Check the other iPhone is online, Share My Location, Precise Location and try 6 more fixes.
1 min read
Apple
iPad not charging
iPad not charging or showing Not Charging? Use a strong wall adapter, clean the port, try another cable and force restart. 8 fixes before you book a repair.
1 min read
Apple
iPad stuck on Apple logo
iPad stuck on the Apple logo or restarting over and over? Force restart it the right way for your model, then use recovery mode and choose Update to keep data.
1 min read
Apple
iPad won't turn on
iPad won't turn on or stuck on a black screen? Charge it for an hour with a strong adapter, force restart it for your model, and try 5 more fixes before repair.
1 min read
Apple
Reset an Apple Watch
Reset your Apple Watch by unpairing it in the Watch app, which backs it up and removes Activation Lock, or erase it on the watch, even without a passcode.
1 min read
Apple
Screen Time not working
Screen Time not working, limits ignored or reports not updating? Turn on Block at End of Limit, fix the date and time, check iCloud sync and try 5 more fixes.
1 min read
Apple
Set up Apple Pay
Set up Apple Pay on your iPhone by adding a debit or credit card to Wallet, verify it with your bank, and learn how to pay in stores and on your Apple Watch.
1 min read