Android help and fixes

A cell phone sitting on top of a table next to a lamp

Samsung screen keeps dimming

Samsung screen keeps dimming by itself? Check Adaptive brightness, Extra dim, power saving, screen timeout and heat. 7 fixes for Galaxy phones, step by step.

13 October 20265 min read

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Android

Samsung Wi-Fi calling not working

Samsung Wi-Fi calling not working or missing? Turn it on, add your emergency address, check your carrier and reset network settings. 7 fixes for Galaxy phones.

13 October 20266 min read

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Android

Android new tag scanned

Android new tag scanned keeps popping up? It means your phone touched something with an NFC chip. Find the cause and stop it without losing tap to pay.

9 October 20267 min read

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Android

Android no command screen

Android no command screen with a lying robot? It is the recovery gate, not a crash. Use the button combo to get past it and reboot without wiping your data.

9 October 20266 min read

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Android

Galaxy Watch authentication required

Galaxy Watch says authentication required in Play Store, Gmail or Wallet? It lost its Google sign-in. Remove and re-add your account from the phone to fix it.

9 October 20265 min read

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Android

Galaxy Watch keeps opening Samsung Pay

Samsung Pay or Wallet keeps opening on your Galaxy Watch? A pressed or failing Back button is the usual cause. Check the button first, then the apps list.

9 October 20264 min read

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Android

Pixel Wi-Fi low quality

Pixel says your Wi-Fi is low quality even with full bars? Learn what the warning measures, why the phone jumps to mobile data and how to make it stay on Wi-Fi.

9 October 20265 min read

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A smartphone held near a card reader for a contactless payment

Android

Samsung Wallet too young

Samsung Wallet says you are too young or must be 21? Check the birth date on your Samsung account first. Here is what is confirmed, and your options if it stays.

9 October 20264 min read

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Android

Android notifications not showing

Android notifications not showing on the lock screen or late? Check app permission, Do Not Disturb, battery limits and sleeping apps on Samsung and Pixel.

8 October 20267 min read

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A hand holding the back of a Samsung Galaxy phone

Android

Samsung vibrating for no reason

Galaxy phone buzzing with no call or message? Turn off the settings that cause random vibration, test in Safe Mode and learn when the motor is the problem.

8 October 20266 min read

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A USB-C charging port with a battery charging icon

Android

Samsung moisture detected

Samsung moisture detected warning won't go away? Dry the port, clean it safely, charge wirelessly, restart and fix a false alarm. Know when to get it repaired.

6 October 20267 min read

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Android

Samsung battery health

How to check battery health on Samsung with Settings, the Samsung Members app or a dial code. Learn what the results mean and when to replace the battery.

5 October 20266 min read

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Android

Parental controls on Android

How to set up parental controls on Android with Google Family Link: screen time limits, app approvals, Play Store filters, location sharing and Samsung options.

5 October 20266 min read

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A smartphone screen displaying the Google Gemini app store page with update options

Android

Google Play refund

How to get a refund on Google Play for an app, game, in-app purchase or subscription. Use the order page, learn the time limits and what to do if it is missing.

5 October 20266 min read

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A close up of a cell phone with parts removed

Android

Samsung battery replacement cost

What a Samsung battery replacement costs, who can do it and when it pays off. Compare Samsung, Best Buy and repair shops, and check if your warranty covers it.

5 October 20266 min read

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Android

Samsung screen replacement cost

What a Samsung screen replacement costs, why Galaxy S, A and foldable prices differ, and how Samsung Care+, carrier plans and repair shops compare.

3 October 20266 min read

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Android

Set up eSIM on Samsung

How to set up eSIM on Samsung: scan a QR code, use your carrier app or enter details by hand, then pick which SIM handles calls and data. Fixes included.

3 October 20266 min read

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Android

Unlock Samsung from carrier

Unlock your Samsung Galaxy from Verizon, AT&T or T-Mobile for free: check if it is eligible, request the unlock and use another carrier’s SIM. 2026 rules.

28 September 20266 min read

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Illustration of Samsung Wallet popping up on a phone screen after a swipe up

Android

Stop Samsung Wallet popping up

Samsung Wallet keeps popping up when you swipe up? Turn off the swipe up gesture in a few taps, stop pocket triggers and switch to Google Wallet if you prefer.

25 September 20266 min read

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Android

Android battery draining fast

Android battery draining fast? Find the app to blame in Battery usage, limit background apps, fix weak signal drain, lower the refresh rate and more.

28 September 20266 min read

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Android

Android black screen

Android phone black screen but it still rings or vibrates? Charge it, force restart it, raise the brightness and try safe mode before blaming the screen.

28 September 20266 min read

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Android

Android Bluetooth disconnecting

Android Bluetooth keeps disconnecting from headphones, car or watch? Stop battery saving from cutting it, pair again, clear the Bluetooth cache and more.

3 October 20266 min read

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Android

Android hotspot not working

Android hotspot not working or connected with no internet? Check your plan, switch to 2.4 GHz, turn off data saver and the timeout, and try 5 more fixes.

3 October 20266 min read

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Android

Android missing texts from iPhone

Android not receiving texts from iPhone users? Deregister your number from iMessage, turn on RCS chats and check blocking and your default messages app.

3 October 20266 min read

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Android

Android phone keeps freezing

Android phone keeps freezing or not responding? Force restart it, free up storage, find the bad app in safe mode, update and try 5 more fixes, step by step.

2 October 20266 min read

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Black smartphone on top of brown wooden surface

Android

Android phone overheating

Android phone overheating while charging, gaming or doing nothing? Cool it down safely, find the app working it hard and fix the settings behind the heat.

28 September 20266 min read

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Android

Pop up ads on Android

Android phone keeps popping up ads on the home screen? Find the app behind them, turn off Display over other apps, block Chrome notifications and remove adware.

30 September 20266 min read

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A man driving a car with a gps device in his hand

Android

Android touch screen not working

Android touch screen not working or touching by itself? Force restart, clean the screen, remove the protector, adjust touch sensitivity and test in safe mode.

28 September 20266 min read

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Android

Android voicemail not working

Android voicemail not working or no voicemail alerts? Test by holding 1, check the voicemail number, clear the visual voicemail app and try 5 more fixes.

5 October 20266 min read

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Android

Android Wi-Fi disconnecting

Android Wi-Fi keeps disconnecting and reconnecting? Turn off randomized MAC, Adaptive connectivity and Switch to mobile data, and check the router in 8 steps.

2 October 20266 min read

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Android

Motorola losing network

Motorola phone keeps losing network or showing no service? Toggle Airplane mode, reseat the SIM, change network type, reset APN and network settings.

5 October 20266 min read

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Android

Motorola stuck on logo

Motorola stuck on the Hello Moto or logo screen? Force restart it, charge it, wipe the cache in recovery and use Motorola’s Software Fix tool before a reset.

2 October 20266 min read

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Android

Pixel stuck on Google logo

Google Pixel stuck on the Google logo or in a boot loop? Force restart, charge it, try safe mode and the Pixel Repair Tool before you use recovery mode.

2 October 20267 min read

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A person is playing a game on their phone

Android

Samsung downloading apps by itself

Samsung phone keeps downloading games and apps by itself? Block the carrier installer, limit Galaxy Store permissions and stop Play Store auto installs.

5 October 20266 min read

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Android

Not registered on network

Samsung says Not registered on network when you call? Toggle Airplane mode, pick your network manually, check the SIM and network mode, then reset the network.

28 September 20266 min read

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Android

Samsung keeps turning off

Samsung phone keeps turning off by itself, even with battery left? Check the battery in Samsung Members, remove the case, test safe mode and try 6 more fixes.

2 October 20266 min read

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Android

Samsung stuck on logo

Samsung stuck on the logo or restarting in a loop? Force restart it, charge it, boot into safe mode and wipe the cache partition before a factory reset.

2 October 20266 min read

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Android

Samsung texts not sending

Samsung text messages not sending or failing? Check signal, turn RCS off and on, clear the Messages cache, check the message center number and try 5 more fixes.

5 October 20266 min read

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Android

Samsung unlocking in pocket

Samsung phone keeps unlocking or pocket dialing? Turn on Accidental touch protection, turn off Lift to wake and Double tap to wake, and check Extend Unlock.

3 October 20266 min read

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Android

Android phone not ringing

Android phone not ringing for incoming calls? Check sound mode, Do not disturb, Mute all sounds and call forwarding with 10 fixes for Samsung and Pixel.

5 October 20266 min read

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Android

Android storage full

Android phone storage full? Find what is using the space, clear junk files and large videos, and move photos to the cloud or an SD card. Works on Samsung too.

30 September 20266 min read

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Android

Clear app cache on Android

Clear an app's cache on Android to fix crashes and free up space. Step-by-step instructions for Samsung, Google Pixel, Xiaomi and other phones.

1 October 20266 min read

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Android

Google Pixel keeps restarting

Google Pixel keeps restarting or stuck in a reboot loop? Test in safe mode, free up storage, update and use Google’s repair tool with these 8 fixes.

2 October 20266 min read

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Android

Samsung phone keeps restarting

Samsung Galaxy keeps restarting on its own? Check Auto restart, test in Safe mode, run Samsung Members diagnostics and try 6 more fixes before a reset.

30 September 20266 min read

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Two smartphones with multiple cameras side by side

Android

Samsung phone not charging

Samsung Galaxy not charging, charging slowly or stopping at 80%? Check the cable, port, Battery protection and Moisture detected with these 9 fixes.

30 September 20266 min read

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Android

Samsung phone won't turn on

Samsung Galaxy won't turn on or stuck on a black screen? Charge it properly, force restart it, check for moisture and use recovery mode with these 7 fixes.

30 September 20266 min read

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Android

Speed up a slow Android phone

Why is your Android phone so slow? Find the cause, then speed it up with 10 fixes for Samsung, Pixel and other phones, from storage to animation settings.

30 September 20266 min read

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Android help and fixes

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