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Clear app cache on Android
Clear an app's cache on Android to fix crashes and free up space. Step-by-step instructions for Samsung, Google Pixel, Xiaomi and other phones.
6 min read
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Simple answers to everyday tech problems
Clear, step-by-step fixes for iPhone, Apple, Android and the apps you use every day. Find the setting, understand what it does, and get back to what you were doing.
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iPhone
Check iPhone battery health
Find your iPhone's Maximum Capacity in Settings, understand what the percentage tells you, and learn when a battery replacement is actually worth it.
7 min read
Start with the symptom
What is going wrong?
Most people arrive with a symptom rather than a setting name. Pick the one that matches.
Battery draining fastFind what is using the power and which settings actually help.Wi-Fi or Bluetooth droppingWork through connection problems in the order that fixes them fastest.Storage is fullSee what is really taking up space and free it without losing photos.An app keeps crashingNarrow it down to the app, the account or the operating system.A setting has movedLocate features that were relocated in a recent iOS or Android update.The phone will not turn onRule out the simple causes before assuming hardware failure.
Latest guides
Android
Google Messages waiting to connect
Google Messages waiting to connect or stuck on setting up chat features? Check data, your number and the RCS switch, then clear the app data. 7 fixes that work.
6 min read
Show me the fix
Android
Pixel can't cast to Samsung TV
Pixel can't cast to Samsung TV or says no devices found? See why Samsung TVs hide from Cast, fix Wi-Fi and permissions, or use a cable or dongle.
7 min read
Show me the fix
Apple
Apple Wallet verification not available
Apple Wallet verification not available when you add a card? Check the bank options, region and date, remove the card and re-add it from your bank app. 7 fixes.
6 min read
Show me the fix
iPhone
iPhone stuck on Reconnecting
iPhone stuck on reconnecting while setting up a new iPhone? Keep both phones close, check Wi-Fi and Bluetooth, restart, then use a cable or backup.
6 min read
Show me the fix
iPhone
Photos stuck restoring from iCloud
Photos stuck restoring from iCloud on your iPhone? Learn how long it takes, then fix it with Wi-Fi, power, Low Power Mode, cellular and iCloud Photos settings.
6 min read
Show me the fix
Android
Google Messages recipient is offline
Google Messages recipient is offline but they are not? Turn on resend as text, verify your number, check data and RCS, and test with SMS. 6 fixes for Android.
7 min read
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Guides by category
Every guide belongs to one category, so you can work through a device or a topic in order.
iPhone
Settings, features and fixes for iPhone, from battery and storage to Face ID and iOS updates.
72 guidesApple
Apple ID, iCloud, Mac, iPad, Apple Watch and the services that tie them together.
52 guidesAndroid
Android settings, Google account issues and device-specific fixes explained step by step.
52 guidesApps
Fixes and walkthroughs for the apps people use every day: messaging, streaming, storage and more.
41 guidesHow-To
Straightforward walkthroughs for the things people actually need to do on their phones.
140 guidesTroubleshooting
Something is broken. Work through the likely causes in order, starting with the quickest fix.
12 guidesGuides
Longer explainers for settings and features worth understanding properly, not just toggling.
24 guidesNewsletter
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