FeaturedTroubleshooting
Emergency calls only
Phone says emergency calls only? It means your carrier is not accepting your line. Try these 8 fixes for iPhone and Android before you call your carrier.
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Diagnostic guides that start with the most likely cause and work down, so you spend the least time possible on the fixes that rarely help.
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Troubleshooting
All circuits are busy
Hearing all circuits are busy on a cell phone call? Learn what it means, how to tell if it is your carrier or theirs, and how to get your call through.
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Troubleshooting
Straight Talk IMEI invalid
Straight Talk says your IMEI is invalid or the phone can’t be activated? Check the number, the compatibility tool, the carrier lock and the blocked status.
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Troubleshooting
Verizon verification code
Verizon not sending verification code texts for logins and apps? Check blocked short codes, spam filtering, your plan blocks and port delays, then call Verizon.
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Troubleshooting
Cracked phone screen
Can you use a phone with a cracked screen? Yes, briefly, but cracks spread and let in water. Learn the risks, how to protect it now and when to repair.
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Troubleshooting
SIM card locked (PUK code)
SIM card locked and asking for a PUK code? Learn what SIM PIN and PUK mean, how to get your PUK from your carrier and how to fix a blocked SIM.
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Troubleshooting
Bluetooth won’t connect to car
Phone Bluetooth won’t connect to your car? Forget and re-pair it on both sides, clear old devices from the car, check audio settings and try 6 more fixes.
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Troubleshooting
Phone camera not working
Phone camera showing a black screen or not opening? Close the app, switch lenses, check permissions and storage, restart and try 4 more fixes.
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Troubleshooting
Phone charging slowly
Phone charging slowly? Use a stronger wall charger and good cable, clean the port, keep it cool and check settings that cap charging on iPhone and Android.
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Troubleshooting
Phone microphone not working
People can’t hear you on calls? Test your phone microphone with a voice memo, disconnect Bluetooth, check permissions, clean the mic holes and try 5 more fixes.
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Troubleshooting
Phone says SOS
Your phone says SOS or SOS only when it loses your carrier but can still call 911. Learn why it happens and try 8 fixes for iPhone and Android to get service.
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Troubleshooting
Phone speaker not working
Phone speaker not working? Check volume, Silent mode, Bluetooth and Do Not Disturb, clean the speaker safely and try 4 more fixes on iPhone or Android.
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Troubleshooting
Phone got wet
Phone got wet? Turn it off, dry the outside, shake water from the ports and let it air dry for a day. Why rice makes it worse and when to get a repair.
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