Apple ID locked for security reasons? How to unlock it
Apple locks the account after too many wrong passwords or suspicious sign ins. A password reset unlocks it.
The fix
Unlock with a trusted iPhone
- 1
Open Settings and tap your name.
- 2
Tap Sign-In & Security, then Change Password.
- 3
Enter the iPhone passcode and a new password.
The fix
Unlock on the web
- 1
Go to iforgot.apple.com.
- 2
Enter your Apple Account email or phone number.
- 3
Confirm your trusted phone number and follow the steps.
Frequently asked questions
Why does my Apple ID keep getting locked?
Someone may be trying to sign in with your email, or an old device keeps using an old password. Turn on two factor authentication and update the password on all your devices.
What if I have no trusted device?
Use iforgot.apple.com or the Apple Support app on a borrowed iPhone. If you cannot verify, Apple starts account recovery, which can take a few days.
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