Android touch screen not working or ghost touching? 8 fixes
Unresponsive or phantom taps come from moisture, a protector, a charger or damage. Rule out the easy ones first.
The fix
8 fixes, in order
- 1
Force restart with Power and Volume Down.
- 2
Clean and dry the screen.
- 3
Remove the screen protector and case.
- 4
Unplug the charger, or use the original one.
- 5
Adjust Touch sensitivity.
Samsung: Settings › Display › Touch sensitivity.
- 6
Boot into safe mode.
If touch works there, uninstall recent apps.
- 7
Update the software.
- 8
Run a touch test, then book a screen repair if spots are dead.
Frequently asked questions
Why does my screen touch things by itself only while charging?
Electrical noise from a cheap or damaged charger. Use the original charger and cable.
How do I test my Samsung touch screen?
Open Samsung Members › Support › Phone diagnostics › Touch screen, and draw across the whole screen to find dead spots.
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