TikTok keeps crashing? 9 fixes for iPhone and Android
TikTok crashes most often after an update, when the phone is short on storage, or when its cache gets too big. Protect your drafts first.
The fix
9 fixes, safest first
- 1
Restart your phone.
This frees memory and closes stuck processes.
- 2
Update TikTok.
Search for TikTok in the App Store or Play Store and tap Update. Crashes are often fixed in a new version within days.
- 3
Clear TikTok’s cache in the app.
Tap Profile › ☰ › Settings and privacy › Free up space, then Clear next to Cache. Your drafts and posts stay.
- 4
Free up phone storage.
TikTok needs room for videos and effects. Keep at least 2 GB free.
- 5
Close other apps.
Games and video apps running in the background can leave TikTok short of memory.
- 6
Check your connection and turn off VPN.
Switch between Wi-Fi and cellular data, and test without a VPN.
- 7
Update your phone’s software.
New TikTok versions sometimes need a recent iOS or Android version.
- 8
Clear cache from Android settings.
Go to Settings › Apps › TikTok › Storage › Clear cache. Do not tap Clear data unless your drafts are saved.
- 9
Save drafts, then reinstall.
Save each draft to your device, then delete TikTok, restart and reinstall it.
Frequently asked questions
Will reinstalling TikTok delete my drafts?
Yes. Drafts are stored only on your phone. Before reinstalling, open each draft and save it to your device, or post it privately so it is kept on your account.
Why does TikTok crash when I upload a video?
Usually because the phone is low on storage or memory while TikTok processes the video. Free up space, close other apps and try again on a strong Wi-Fi connection.
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